In this lesson, you will learn:
- How to access the Account Manager option from the Applicant or Student Dashboard.
- The two ways to assign or update an account manager:
- Using the Edit icon in the Details section of the dashboard.
- Through the Edit Applicant or Edit Student screen.
- How to assign an account manager and save the changes
- That only one account manager can be linked to an applicant or student at a time.
- That once an applicant is converted into a student, the account manager can no longer be changed from the Applicant Dashboard.
- How to update the account manager from the Student Dashboard after conversion.
- How to remove an account manager.
- How to remove the account manager from:
- The Edit Applicant screen for applicants.
- The Edit Student screen for students.
- How the system updates the dashboard once the account manager is removed from the profile.
IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.