Curriculum
Course: 7. Student Service General
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Curriculum

7. Student Service General

Video lesson

Add/Edit/Delete Account Manager

In this lesson, you will learn:

  • How to access the Account Manager option from the Applicant or Student Dashboard.
  • The two ways to assign or update an account manager:
    • Using the Edit icon in the Details section of the dashboard.
    • Through the Edit Applicant or Edit Student screen.
  • How to assign an account manager and save the changes
  • That only one account manager can be linked to an applicant or student at a time.
  • That once an applicant is converted into a student, the account manager can no longer be changed from the Applicant Dashboard.
  • How to update the account manager from the Student Dashboard after conversion.
  • How to remove an account manager.
  • How to remove the account manager from:
    • The Edit Applicant screen for applicants.
    • The Edit Student screen for students.
  • How the system updates the dashboard once the account manager is removed from the profile.

IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.