In this lesson, you will gain an understanding of how the Alerts – CRICOS Tile works on the TEAMS main dashboard and how it helps users monitor key compliance-related activities linked to CoEs, interventions, and agent contracts.
By the end of this lesson, you will understand:
- what the Alerts – CRICOS Tile is used for in TEAMS
- how the tile displays compliance alerts related to CoE records, active interventions, and agent contracts
- how each alert includes a count of affected students or agents
- how each alert count acts as a hyperlink that opens the relevant alert listing screen
- how the CoE Expiring (Next 30 Days) alert identifies enrolments with a Confirmation of Enrolment due to expire within the next 30 days
- how the CoE Expired alert identifies enrolments where the CoE end date has already passed
- how these CoE alerts are generated using data entered in the Visa or CoE section of the Student Dashboard
- how updating the CoE start and end dates in the Visa Details screen automatically refreshes the alert counts
- how the Active Intervention alert tracks students whose intervention remains active until an outcome is recorded
- how intervention records are managed from the Enrolment Dashboard under the Compliance section
- how the Agent Contracts Expiring alert identifies agents whose contracts are due to expire within the next 30 days
- how the Agent Contract Expired alert identifies agents whose contracts have already passed their expiry date
- how agent contract alerts are updated through the Contract Expiry Date in the Agent Entry screen
- how the Alerts – CRICOS Tile helps users monitor and respond to important compliance tasks more efficiently
IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.