Contact Logs

Learn how to create, manage, and track Contact Logs in TEAMS to ensure accurate communication records with agents, employers, and students.

• Contact Logs record communication with students, agents, and employers.
• Used for tracking, transparency, and audit purposes.
• Filter logs by date, type, or keywords in the listing screen.
• View all records in the listing grid with key details.
• Create logs via Enrolment Dashboard → Communication Log menu.
• Enter required details in the pop-up form and save.
• Logs can be edited or created in bulk for multiple records.

IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.