Alerts – General Tile

In this lesson, you will learn how the Alert General Tile works in TEAMS and how it helps staff monitor important activity from the main dashboard.

By the end of this lesson, you will understand:

• what the Alert General Tile is in TEAMS
• where the Alert General Tile is located
• how it provides a centralised overview of important alerts from the main dashboard
• what types of activity are included in the tile, 
• how each count acts as a hyperlink to a related listing screen
• what the Student Requests – New alert shows
• what the Student Requests – Done (Last 30 Days) alert shows
• what the SMS Count alert measures
• how this alert displays the total number of documents uploaded across TEAMS
• what the Contact Log alert represents
• why these logs help support transparency, consistency, and audit reference across communications
• how the Alert General Tile helps users quickly identify, access, and act on important operational alerts in one place

IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.