Curriculum
4. Main Dashboard
Main Dashboard
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Main Search
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Favourites Tile / Most Used
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Reminders Tile
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Alerts - CRICOS Tile
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Alerts - General Tile
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Alerts - General Tile
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Alerts - General Tile Quiz
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Student Requests -new
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Student Requests -new Quiz
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Student Requests - done (last 30 Days)
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Student Requests - done (last 30 Days) Quiz
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SMS Count (used/total available)
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Document Logs
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Document Logs Quiz
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Contact Logs
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Contact Logs Quiz
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Create a New task (2 ways)
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Create a New task (2 ways) Quiz
Continuing Tile
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Starters Tile
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Short Program Tile
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Video lesson
Student Requests -new
In this lesson, you will learn how the Student Request – New screen works in TEAMS and how it supports the handling of newly submitted student requests from the Student Portal (LMS).
By the end of this lesson, you will understand:
- what the Student Request – New screen is used for in TEAMS
- how students access the portal
- how students must complete OTP verification using their registered email address
- how students can submit a request and track its status from the portal
- how students choose the relevant request type
- that students can upload the required supporting document in PDF format
- that students must provide a reason for the request
- what the Student Request – New listing screen displays for staff
- how staff can add notes against a request
- how staff can initiate processing of a request
- how staff can decline a request where necessary
- how staff can download request documents from the listing
- how staff can export the request list to CSV
- how the screen supports more timely and organised processing of student submissions
IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.