New Enquiry – Student

You’ll learn how to:

• • The New Enquiry screen is used to capture student, agent, or employer enquiries before creating an application.

  • Users can enter mandatory student details such as personal information, contact details, and account manager under the Details tab.

  • Address information can be added, with options to copy AVETMISS details to local and mailing addresses for efficiency.

  • Selecting Overseas or AVETMISS options unlocks additional tabs to capture required compliance and reporting information.

  • The Fee Help tab allows entry of financial and government-related details such as TFN and citizenship information.

  • After saving, users can add preferences like campus and programs, which are displayed in a list.

  • Additional actions such as creating applications, communication logs, and uploading documents can be performed from the Burger Menu. 

IMPORTANT: At the end of this lesson, you’ll need to complete the quiz before moving on to the next topic.