You’ll learn how to:
- Access and navigate the Enquiries List screen to view all pending enquiries for a selected campus and date range
- Understand the purpose of the Enquiries List screen and how it helps manage pending enquiries across campuses
- Use enquiry filters effectively to search and narrow results based on enquiry type and date range
- Create new enquiry records directly from the listing screen when new leads are received
- Manage multiple enquiry records simultaneously using bulk selection options
- Record and track communication with enquiries by creating contact logs
- Use enquiry action tools to manage records, including editing enquiries, creating applications, sending emails or SMS messages, and removing records when required
IMPORTANT: At the end of this lesson, you’ll need to complete the quiz before moving on to the next topic.