Curriculum
Course: 5. Marketing Operations
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Curriculum

5. Marketing Operations

Video lesson

Enquiries List

You’ll learn how to:

  • Access and navigate the Enquiries List screen to view all pending enquiries for a selected campus and date range
  • Understand the purpose of the Enquiries List screen and how it helps manage pending enquiries across campuses
  • Use enquiry filters effectively to search and narrow results based on enquiry type and date range
  • Create new enquiry records directly from the listing screen when new leads are received
  • Manage multiple enquiry records simultaneously using bulk selection options
  • Record and track communication with enquiries by creating contact logs
  • Use enquiry action tools to manage records, including editing enquiries, creating applications, sending emails or SMS messages, and removing records when required

IMPORTANT: At the end of this lesson, you’ll need to complete the quiz before moving on to the next topic.