Curriculum
Course: 5. Marketing Operations
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Curriculum

5. Marketing Operations

Video lesson

Convert and Decline Applications

In this lesson, you will learn:

  • Explains how the Applications tab in the Applicant Dashboard displays all applications linked to the selected applicant.
  • Describes the key details shown for each application, including application number, campus, program, intake, dates, status, agent, and financial information.
  • Shows how pending applications can be converted into current enrolments using the smiley face icon in the Actions column.
  • Explains how applications can be declined using the sad face icon when they are not progressing further.
  • Demonstrates the second method of managing applications by clicking the Application Number to open the Application Dashboard.
  • Highlights that applications can be managed from either the Applicant Dashboard list view or the individual Application Dashboard for greater flexibility.

IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.