You’ll learn how to:
- Understand the purpose of assigning an Account Manager to an application and how it helps manage responsibilities within the organisation
- Access the Account Manager option from the Applicant Dashboard, Student Dashboard, or Application Dashboard
- Identify the Account Manager icon in the Details section used to add or update the assigned account manager
- Understand the system limitation that Account Managers cannot be deleted directly from the application record
IMPORTANT: At the end of this lesson, you’ll need to complete the quiz before moving on to the next topic.