In this lesson, you will learn:
- Dashboards in TEAMS provide quick summaries and links to detailed screens, allowing staff to access deeper information as needed.
- The Application Dashboard contains multiple tiles, each showing key information about an application.
- Users can send new emails or SMS from this tile and create contact logs to record phone conversations, meetings, or communication with the applicant or agent.
IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.